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Accessibility

Accessibility

All AC Transit buses are equipped with the following accessibility features:

  • Passenger ramps or lifts for wheelchair/mobility device users or anyone who has trouble climbing steps (passengers with strollers or carts may also request the use of lifts or ramps).
  • “Kneeling”, which lowers the  bus  several inches to make boarding easier.
  • Priority seating near the front of buses for persons with disabilities and seniors are marked with signs above or near the seats.
  • Two wheelchair securement areas are provided on each bus.
  • The “Wheelchair Marking and Tether Strap Program” is available for identifying/providing proper securement points on wheelchairs. Call (510) 891-7113 to schedule an appointment.
  • Stop announcements at major intersections and transfer points, provided either verbally by drivers, or by automated equipment.
  • The Onboard Announcement System provides “next stop” audio announcements at major intersections and transfer points, which are augmented by internal text-message signs. Sight and hearing impaired passengers on buses equipped with this system can rely on the onboard information to help them find a stop or destination.
  • “New Rider Color-Coded Flash Cards” are available, which can be displayed to communicate a need for the lift/ramp, kneeler, and/or “wait until I am seated” to the Bus Operator. Contact Customer Service at (510) 891-4777 to request a kit.
  • See “Riding the Bus is Easy” for more information.