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Contact Us

Contact Us

We value your opinion and want to hear from you.

Our riders and community members are some of the best resources for improving our services. Please send us your questions, comments, and feedback in one of the following ways:



Please use one of the following forms to submit your feedback online:



Customer Service agents are available to receive feedback and assist with travel and trip planning seven days a week:

Mon-Fri 6 am to 7 pm, and Sat-Sun 9 am to 5 pm
(510) 891-4777, option 2
TDD/TYY: 711 or (800) 735-2929

Social Media

Social Media

Message, comment, follow us on your preferred social media channel. You can learn more about each of our channels on our Connect with Us page.

U.S. Mail

U.S. Mail

You can connect with AC Transit via U.S. Mail. When mailing, please sent to:

AC Transit
1600 Franklin St.
Oakland, CA  94612



Please participate in one of our active surveys to help us improve our services.

Additional Services


On AC Transit Vehicles

Brad Smith
Mobile: (520) 906-9596

Advertise on an AC Transit Bus Shelter

Adshel/Clear Channel Outdoor
555 12th Street, Suite 950
Oakland, CA 94607

Phone: 510-835-5900

Fax: 510-834-9410


The Alameda-Contra Costa Transit District Risk Management Department investigates and works to resolve claims and lawsuits filed by citizens who allege damages caused by negligent act(s) of the District or its employees. To pursue a claim against AC Transit, you must file a Claim for Damages Form with the AC Transit District Secretary’s Office.

Human Resources

Contact Human Resources at AC Transit for general information.
Phone: 510-891-4777, option 4

For Employment Verification
Phone: 510-891-4803
Fax: 510-863-8212

Verification of Employment Human Resources contact:

Stephanie Plummer
Phone: 510-326-4445

Media Relations

Members of the media with questions or comments may contact Robert Lyles, Media Affairs Manager, at

Parking Citations

Have you received a parking citation while in a coach or bus zone? Find out more information about parking citations here:

Public Records Act

Access to the public records of AC Transit.