AC TRANSIT BUS LINE DELAYS AND POTENTIAL CANCELATIONS

COVID-19 amongst frontline workers is impacting service systemwide

OAKLAND, Calif. – The Alameda-Contra Costa Transit District (AC Transit) is currently navigating the same health outcomes of our region; a spike in both COVID-positive frontline workers and frontline workers identified as close contacts. 

Although this spike in positive diagnoses has been reported throughout our employee ranks since the New Year holiday, COVID-related sick calls amongst Bus Operators, Mechanics, and Service Employees now create a discernable impact on our service. That is because our transit district is continuing its practice of COVID-19 health safeguards: testing employees who present with COVID-related symptoms and requiring home isolation for any employee experiencing symptoms of illness, those testing positive, and close contacts.

Consequently, AC Transit is now alerting riders to prepare for bus line delays, beginning Friday, January 7.

Effectively, this means a route scheduled for 15-minute frequency may now mean a 30-minute wait for riders. In isolated instances, we may be forced to temporarily cancel a bus line. Nevertheless, in keeping with our pandemic policies, we will equitably prioritize bus lines, including those to under-resourced, transit-dependent, and high-demand communities.

Before planning the next commute, riders are asked to check www.actransit.org/actransit-realtime for bus predictions. Rider assistance is also available through our Customer Service Center by calling 510.891.4777.

AC Transit extends our advance apologies for any inconvenience and appreciates your continued support. We assure our East Bay communities that we continue to work around the clock to deliver our trusted service.