Skip to main content

News , Article

Completely Redesigned Customer Service Center Now Open

Completely Redesigned Customer Service Center Now Open

March 31,2021

AC Transit is pleased to announce the grand reopening of our downtown Oakland Customer Service Center.

We are proud to present a freshly remodeled and sparkling clean location for providing in-person service to our customers.  Visitors to the newly reopened center will immediately notice significant improvements which include:

  • Efficiency:  More efficient use of space for customer service interaction.
  • Accessibility:  Expanded accessibility with lowered transaction counters.
  • Safety:  Redesigned floorplan to facilitate physical distancing.
  • Reassurance:  Automatic temperature stations to help monitor public health.
  • Sustainability:  Improved lighting for an energy-efficient environment.

For more details regarding the location, business hours, and services provided, please see the Customer Service Center webpage at or call us at 510-891-4777.

Thank you for riding AC Transit!  We look forward to helping you at our remodeled Customer Service Center.